Terms of Service

Last updated: August 6, 2025

1. Acceptance of Terms

By accessing and using the services provided by JourneyPath Immigration Consultancy ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service.

2. Description of Services

JourneyPath provides immigration consultancy services for individuals seeking to immigrate to the United Kingdom. Our services include but are not limited to:

  • Visa application assistance
  • Immigration advice and consultation
  • Document preparation and review
  • Application submission support
  • Appeals and reviews assistance

3. Professional Standards

Our services are provided by qualified immigration advisors registered with appropriate regulatory bodies. We maintain professional standards in accordance with UK immigration law and regulations.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Submitting required documents in a timely manner
  • Paying fees as agreed
  • Following all advice and instructions provided
  • Informing us of any changes in circumstances

5. Fees and Payment

Service fees are clearly outlined before engagement and must be paid according to the agreed schedule. Additional costs may apply for:

  • Government application fees
  • Translation services
  • Courier services
  • Additional consultation beyond the agreed scope

6. Limitations of Service

While we provide expert guidance and support, we cannot guarantee the success of any application. Immigration decisions are made solely by UK government authorities.

7. Confidentiality

We maintain strict confidentiality regarding all client information and will not disclose personal details without explicit consent, except where required by law.

8. Liability Limitations

Our liability is limited to the fees paid for our services. We are not liable for:

  • Government decisions or delays
  • Consequential or indirect damages
  • Third-party service failures
  • Changes in immigration law or policy

9. Termination

Either party may terminate the service agreement with reasonable notice. Refunds will be provided for unused services according to our refund policy.

10. Complaints Procedure

If you have a complaint about our services, please contact us directly. We maintain a formal complaints procedure and are committed to resolving issues promptly and fairly.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us: